$57.95 AUD
$61.00 AUDIf you're not 100% satisfied with any product, please contact support@balte.com.au within 7 days to organise your FULL REFUND and FREE Return Shipping!
To be eligible for a return, you will need the receipt or proof of purchase.
To start a return, you can contact us at support@balte.com.au or call
0400 519 731
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@balte.com.au or call 0400 519 731
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you're not 100% satisfied with any product, please contact support@balte.com.au within 7 days to organise your FULL REFUND and FREE Return Shipping!
Once we receive the product, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@balte.com.au
If an order is cancelled before it is packaged, there is no cost for the cancellation of the order. We often pack and prepare for shipping quickly, so there is no guaranteed time frame for free cancellation.
Cancellation of an order that has been packed and ready to ship will incur a 10% restocking fee.
Orders that have been shipped cannot be cancelled.
You can review the most current version of the Refund Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these policies by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. The refund policy that your purchase will be subject to is the policy in place at the time that you request a refund.
